Version history
Versions of Now Mobile
List of versions observed on the store and CVE diff between any two. Useful to justify a version push to your fleet.
com.servicenow.intune.requestor
25 observed versions
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21.3.0 2026-04-29 current Apple
Release notes
Fixed: • Default date in the reservation screen is set to yesterday instead of today • Mobile device date does not match the date displayed in the platform • App crashes while uploading files in impersonation mode • Error when an action has a parameter screen and auto-redirect is configured • Failure to reload a page when refreshing after a timeout • 'Submit'/'Cancel' buttons freeze following a w…
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21.2.0 (251230090000.1512) 2026-04-23 Apple
Release notes
Fixed: · Catalog icons are not displayed when the short description is long · Catalog items without icons don’t align with catalog items that have them · Video player configuration error when opening a ‘Campaign’ · 'Start travel' and 'Start work' footer actions don't work properly · The error 'Agent.NowAPIError' appears intermittently · Quick Action Function instance not visible on the laun…
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21.1.1 2026-03-19 Apple
Release notes
Fixed: · Start Travel and Start Work footer buttons were unresponsive Detailed release notes can be found on the ServiceNow product documentation website.
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21.1.0 2026-03-06 Apple
Release notes
Fixed: · The activity stream is not sorted in descending order · Performing write-back actions on work order tasks reduces app performance · Category icons on Now Mobile don’t load properly · Card sizes don't align with the font selection made by the user · Highlight color does not appear around carousel cards · A welcome image erroneously appears at the top of the screen · A field remains highl…
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21.0.2 2026-02-28 Apple
Release notes
• Fixed an issue where the form screen was not refreshing • Fixed an issue where the Activity stream displayed items out of order • Fixed profile images-related issues on the search results page resolved
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21.0.1 2026-02-08 Apple
Release notes
This update provides important bug fixes and updates and is recommended for all users. Detailed release notes can be found on the ServiceNow product documentation website.
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21.0.0 2026-02-04 Apple
Release notes
Fixed • Bubble buttons appear to overlap • The Granular Delegation plugin causes dates to appear truncated • Error when using the 'Accept'/'Reject' notification actions for parts-sourcing flow • User can’t select a ‘Choice’ on a scripted input form if the previous page has slider inputs • Some interactive elements are read out without a role by screen readers • Theme coloring issues Detail…
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20.7.0 2026-01-13 Apple
Release notes
Fixed • There is a gap in the title of the first choice in an inline choice field • On the Parameters screen, long descriptions are cut when the device is rotated Detailed release notes can be found on the ServiceNow product documentation website.
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20.6.0 2025-11-30 Apple
Release notes
Fixed: • Attachments uploaded in offline mode are not visible once back online • Smart Assessment questionnaire responses are not retained • An ‘Email’ smart button doesn’t open in the default email app • A step loader is incorrectly displayed after a Virtual Agent response • Manually complete long forms and questionnaires resulting in slower inefficient user experience • Mobile supports cu…
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20.5.0 2025-10-30 Apple
Release notes
Fixed • Data Visualization Single score on the Mobile app displays an error on iOS 26 • The user is unable to use push actions due to an API error • The Now Mobile app crashes when attempting to reserve a workspace • The user can’t open an external link via a notification Detailed release notes can be found on the ServiceNow product documentation website.
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20.4.2 2025-10-21 Apple
Release notes
Fixed issue with duplicate offline attachments for certain configurations
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20.4.1 2025-10-06 Apple
Release notes
Fixed: • Rendering charts on iOS 26 Detailed release notes can be found on the ServiceNow product documentation website.
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20.4.0 2025-09-25 Apple
Release notes
Fixed: • Intermittent fetch errors when submitting records • Unresponsive chat icon after returning to a chat • AppAuth isn't launching Safari when the default browser isn’t Safari • Allow the ability to turn off the ‘Ask a Follow Up’ feature in Enhanced Chat • Other performance improvements and minor bug fixes Detailed release notes can be found on the ServiceNow product documentation we…
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20.3.1 2025-09-10 Apple
Release notes
• Fixed citation & formatting issues for synthesized response in Search • Fixed an issue for managing the Microsoft Edge browser via Intune
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20.3.0 2025-09-03 Apple
Release notes
Now Assist Virtual Agent • Support for KG Inline Citations & View Records • Web Search Responses with Citations and Sources • Multi Modal DocQnA • Dynamic Step Loader Now Assist Search • Synthesized Responses & Streaming from Search Results • Suggested Search Results • Attachment & External Content in Standard Search Results Fixed • The user receives push notifications after logging …
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20.2.1 2025-08-24 Apple
Release notes
Bug fixes and general improvements
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20.2.0 2025-07-25 Apple
Release notes
Fixed • Multi-Instance login does not work on iOS Agent Intune • Deep links in certain formats do not redirect properly • iOS web search design issues Detailed release notes can be found on the ServiceNow product documentation website.
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20.1.1 2025-07-17 Apple
Release notes
Fixed · Deep links to embedded web pages Detailed release notes can be found on the ServiceNow product documentation website.
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20.1.0 2025-07-10 Apple
Release notes
Fixed · File attachments using a Unicode filename show a percentage encoded · The user can’t upload a catalog item with a variable type attachment · Data visualization dashboards don’t work properly · WebView reloads when the app is foregrounded even if the session is not expired · Deep link URLs are loaded on an external browser instead of inside the app · Quick Links in the iOS Now Mobile App …
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20.0.1 2025-06-05 Apple
Release notes
New • Attachment error handling • Input form screen navigation screen • Input form screen error window navigation Fixed • Application theme changes after closing and reopening the app • Certain colors are not rendered on iOS • Special characters are not displayed in file names • Problems updating barcode input forms with multiple inputs • The user can only view a small subset of l…
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20.0.0 2025-05-29 Apple
Release notes
New • Attachment error handling • Input form screen navigation screen • Input form screen error window navigation Fixed • Application theme changes after closing and reopening the app • Certain colors are not rendered on iOS • Special characters are not displayed in file names • Problems updating barcode input forms with multiple inputs • The user can only view a small subset of l…
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19.5.1 2025-05-13 Apple
Release notes
Fixed • UX analytics not being recorded Detailed release notes can be found on the ServiceNow product documentation website.
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19.5.0 2025-04-24 Apple
Release notes
New • Additions and enhancements to Mobile Virtual Agent, including: o Agentic AI to boost live agent productivity o Chat history, in-line citations and custom search configuration o People match and query follow-up actions o Updated UI and multi-language support Detailed release notes can be found on the ServiceNow product documentation website.
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19.4.1 2025-04-15 Apple
Release notes
Fixed - AI search genius result html links were not clickable Detailed release notes can be found on the ServiceNow product documentation website.
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19.4.0 2025-03-27 Apple
Release notes
Fixed • A push notification with a universal link doesn't open the destination screen • Placeholder text is not visible on an IT Asset Management asset • The user is unable to end impersonation if the username contains a “\”character • The Mobile App doesn't display special characters in file names • UPC-A (12 digits) barcode scans are not supported • Users can’t suppress banner messages th…
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